Patient Services Associate

Good Shepherd Rehabilitation; New Britain Township (Bucks County); Sur place; USD 33 000 - 42 000; Plein temps

Résumé du poste

Good Shepherd Rehabilitation in Bucks County, PA, seeks a front desk patient service representative to greet visitors, schedule appointments, and collect copays. You will manage registrations, maintain patient records, and coordinate with staff to ensure a positive patient experience.

Responsibilities include check-in, insurance information updates, and document transmission while upholding HIPAA and departmental standards.

Qualifications

• High School Diploma required; an Associate's degree preferred.
• Previous healthcare experience preferred.
• Sunrise Billing system certification may be required.

Responsabilités

• Greet visitors and direct them to appropriate staff.
• Schedule, cancel and confirm patient appointments.
• Check-in and registration of patients; obtain insurance information.
• Process copay collection and basic insurance maintenance.
• Transmit medical records by mail, email, or fax.
• Maintain confidentiality of medical charts and correspondence.
• Monitor waiting areas and assist with overall patient flow.
• Ensure compliance with HIPAA and regulatory standards.

Connaissances

AIDET principles

Formation

High School Diploma

Associate's Degree

Outils

Sunrise Billing system

Description du poste

Good Shepherd Rehabilitation in Bucks County, PA, seeks a front desk patient service representative to greet visitors, schedule appointments, and collect copays. You will manage registrations, maintain patient records, and coordinate with staff to ensure a positive patient experience.

Responsibilities include check-in, insurance information updates, and document transmission while upholding HIPAA and departmental standards.