Patient Services Coordinator - Immediate Care Center

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 25,678 - 34,660; Full time

Benefits offered by this job

$10,000 Tuition Reimbursement per year

$10,000 Student Loan Repayment

$1,000 Professional Development per year

$250 Wellbeing Fund

Matching 401(k)

Excellent medical, dental and vision coverage

Life insurance

Annual Employee Salary Increase and Incentive Bonus

Paid time off and Holiday pay

Job summary

A healthcare facility in Chicago is seeking a Patient Service Representative who reflects its mission and values. Responsibilities include greeting patients, handling check-in/out, collecting payments, and scheduling appointments. Candidates must have a high school diploma or GED and 0-2 years of customer service experience. A Bachelor's degree and previous healthcare experience are preferred. The role offers a salary range of $18.64 - $25.16 hourly and additional benefits.

Qualifications

• Experience in a customer service position is preferred.
• Working knowledge of medical terminology is a plus.
• Bilingual candidates will be favored.

Responsibilities

• Communicates with patients and guests, confirming identity and providing required information.
• Completes check-in/check-out functions as directed.
• Schedules appointments and keeps waiting area clean and comfortable.

Skills

Customer service

Bilingual

Knowledge of medical terminology

Education

High school diploma or GED equivalent

Bachelor's degree

Job description

A healthcare facility in Chicago is seeking a Patient Service Representative who reflects its mission and values. Responsibilities include greeting patients, handling check-in/out, collecting payments, and scheduling appointments. Candidates must have a high school diploma or GED and 0-2 years of customer service experience. A Bachelor's degree and previous healthcare experience are preferred. The role offers a salary range of $18.64 - $25.16 hourly and additional benefits.