Patient Services Coordinator

Proliance Surgeons; Bellingham (WA); On-site; USD 23,000 - 32,000; Full time

Job summary

Proliance Surgeons seeks a Patient Services Representative to be the friendly first contact for patients, visitors and vendors, handling check-ins, scheduling, and insurance verification.

You will work Monday–Friday, 9:00am–5:30pm, greet patients, ensure accurate data, collect payments, and coordinate with clinicians to keep clinics running smoothly.

Candidates typically have a high school diploma and 1–2 years public-facing experience; medical office experience is preferred.

Qualifications

• High School Diploma or the Equivalent.
• 1-2 years relevant experience in public contact, preferably in medical office environment.
• Minimum 1-year front office or reception experience, medical preferred.
• Practice Management and experience (desired).

Responsibilities

• Provide exemplary customer service, both in person and on the phone.
• Greet and direct patients, vendors, and visitors.
• Schedule patient appointments; verify insurance and collect forms.
• Answer phone system, schedule appointments, verify eligibility, and direct messages.
• Enter personal health and financial information with high accuracy; protect privacy.
• Assist with check-in and paperwork; manage wait times and appointment status.
• Coordinate with medical staff to maintain flow of patients.
• Schedule interpreters when needed.
• Follow onboarding policies and handbook.

Skills

Customer service

Interpersonal skills

Communication

Time management

Education

High School Diploma or equivalent

Job description

Proliance Surgeons seeks a Patient Services Representative to be the friendly first contact for patients, visitors and vendors, handling check-ins, scheduling, and insurance verification.

You will work Monday–Friday, 9:00am–5:30pm, greet patients, ensure accurate data, collect payments, and coordinate with clinicians to keep clinics running smoothly.

Candidates typically have a high school diploma and 1–2 years public-facing experience; medical office experience is preferred.