Patient Services Coordinator

Alaska Heart & Vascular Institute; Anchorage (AK); On-site; USD 27,552 - 39,950; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

HSA

FSA

Profit Sharing

PTO

8 paid holidays

FMLA

Job summary

Alaska Heart & Vascular Institute in Anchorage is seeking a Patient Services Coordinator to coordinate patient appointments, manage scheduling, and ensure efficient front desk operations. You will greet patients professionally and handle check-in and check-out duties.

Responsibilities include verifying insurance eligibility, updating patient demographics, scanning forms for signatures, and maintaining physicians’ schedules to keep the clinic flow smooth.

Qualifications

• High school diploma or equivalent.
• Knowledge of medical terminology preferred.
• 1–2 years in a customer service setting; healthcare front desk experience favorable.
• Experience with insurance eligibility verifications is a plus.

Responsibilities

• Coordinate and schedule patient appointments using computerized systems.
• Handle check-in and check-out duties with professionalism and courtesy.
• Verify insurance eligibility, review benefits, and update patient demographics.
• Greet and register patients; ensure forms are completed and signatures obtained.
• Maintain and update physician schedules to ensure proper patient flow.
• Oversee front desk operations and patient movement within the Institute.

Skills

Customer service

Reception/front desk

Medical terminology

Computer literacy

Scheduling software

Education

High School Diploma

Tools

Scheduling software

Job description

JOB TITLE: Patient Services CoordinatorDEPARTMENT: Support ServicesSUMMARY OF DUTIES: Responsible for coordination and scheduling of patient appointments in an efficient and timely manner. Responsible for all check-in and check-out duties. Responsible for quality interactions with patients and staff.ESSENTIAL FUNCTIONS:Records coordination and scheduling patient appointments utilizing computerized appointment systems. Relays necessary information to appropriate staff.Conduct insurance eligibility verifications, review benefits, and update patient demographic information.Greets and registers patients in a prompt, professional, pleasant, and helpful manner.Verifies that appropriate forms are completed and obtains signatures when necessary.Maintains and updates current information on physicians’ schedules ensuring that patients are scheduled properly.Oversees the reception area, coordinates patient movement throughout Institute.Verifies patient insurance eligibility, copayments, and deductibles.Recover fees due at time of visit.Reconciles daily cash drawer and fee slips.Review fee slips for information necessary to submit for payment.PAY RANGE: $20-29/hr to start (dependent upon experience)EMPLOYEE BENEFITS:MedicalDentalVisionColonial Life Elective BenefitsLife InsuranceProfit Sharing 401KHSAFSAEmployee Assistance ProgramWellness ProgramPTO- starting at up to 5.84 hours per pay period (increases with years of service)8 paid holidays per yearFMLAThis job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.EDUCATION: High School Diploma or equivalent. Knowledge of medical terminology.EXPERIENCE: Minimum one to two years of experience in a customer service setting; one-year receptionist/front desk experience in health care, insurance eligibility verifications within a medical practice setting. Possesses excellent customer service skills, attention to detail, and computer literacy. Knowledge of medical terminology is preferred.#hotjob