Patient Services Representative

Provisional Recruiting + Staffing; Spokane (WA); On-site; USD 24,796 - 31,684; Full time

Job summary

Provisional Recruiting + Staffing seeks a friendly Patient Services Coordinator to assist a busy specialty healthcare practice on a temporary basis. You will be the first point of contact for patients, delivering excellent customer service and supporting daily operations.

Typical hours are Monday to Friday, 8:00am to 5:00pm, with pay ranging from $18 to $23 per hour depending on experience. This position emphasizes patient-centered care and HIPAA compliance.

Qualifications

• Front desk experience or patient-facing role preferred.
• Ability to handle sensitive information and maintain confidentiality per HIPAA.
• Strong interpersonal skills and professional demeanor.

Responsibilities

• Register patients and verify demographics.
• Schedule appointments and coordinate referrals.
• Verify insurance and process authorizations as needed.
• Collect patient payments and maintain accurate records.
• Maintain organized front desk operations and supplies.
• Facilitate communication between patients and clinical staff.
• Support HIPAA compliance and confidentiality standards.

Skills

Customer service

Communication

HIPAA knowledge

Job description

Patient Services Coordinator

We are seeking a friendly and motivated Patient Services Coordinator to assist a busy specialty healthcare practice on a temporary basis. The Patient Services Coordinator serves as the first point of contact for patients and visitors, providing exceptional customer service while supporting the daily operations of a specialty healthcare practice.

Monday - Friday 8:00am - 5:00pm

Pay $18 - $23/hour DOE

Responsibilities

• Patient registration
• Appointment scheduling
• Insurance verification
• Referral and authorization processing
• Collection of patient payments
• Maintenance of accurate medical records
• Coordination of patient flow
• Ensuring compliance with HIPAA and confidentiality standards
• Maintaining organized office operations and supplies
• Supporting communication between patients and clinical staff
• Contributing to an efficient, professional, and patient-centered environment

Additional Duties

Additional duties may be assigned as needed to support practice operations and quality patient care.