Patient Services Concierge & Scheduling Specialist

Temple University Health System; United States; On-site; USD 37,000 - 46,000; Full time

Job summary

Temple Physicians Inc. is hiring a Patient Services Representative to handle preregistration, re-registration and insurance verification at the Palmer Park location.

The role requires daily patient communication, collaboration with schedulers and insurers, and proficient handling of scheduling and front desk tasks to ensure a positive patient experience. The ideal candidate will have a High School Diploma or equivalent and 2 years of clerical experience with at least 1 year in healthcare.

Qualifications

• 2 years of secretarial or clerical experience.
• 1 year of healthcare experience.
• High School Diploma or Equivalent required.

Responsibilities

• Complete preregistration, re-registration and verification per procedures.
• Identify, verify and document insurance coverage for scheduled services.
• Communicate with patients, schedulers and insurers by phone to obtain details.
• Perform front desk and scheduling duties; answer phones and greet patients.
• Support a calm, efficient patient experience in a fast-paced environment.

Skills

Customer service

Front desk operations

Phone communication

Scheduling

Multitasking

Education

High School Diploma or Equivalent

Tools

Registration systems

Billing systems

Job description

Temple Physicians Inc. is hiring a Patient Services Representative to handle preregistration, re-registration and insurance verification at the Palmer Park location.

The role requires daily patient communication, collaboration with schedulers and insurers, and proficient handling of scheduling and front desk tasks to ensure a positive patient experience. The ideal candidate will have a High School Diploma or equivalent and 2 years of clerical experience with at least 1 year in healthcare.