Patient Services & Scheduling Specialist

Temple University Health System, Inc.; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Temple Health in Philadelphia is seeking a Patient Services Representative for the Chestnut Hill Physician Practice to manage patient registration, scheduling and front-desk duties. You will verify insurance information, handle preauthorizations, collect copays and balance payments, and scan documents into the EMR while delivering friendly, courteous service.

This role supports the department's efficient operation and interacts with patients, families, providers and staff in a fast-paced

Qualifications

• High School Diploma or GED required.
• Relevant experience may be considered in lieu of education.
• Strong customer service and communication skills.

Responsibilities

• Patient registration and scheduling.
• Customer service and clerical duties.
• Verify insurance information and process preauthorizations.
• Collect copays and balance payments.
• Scan documents into EMR and support department operations.

Skills

Customer service

Phone etiquette

Education

High School Diploma or GED

Job description

Temple Health in Philadelphia is seeking a Patient Services Representative for the Chestnut Hill Physician Practice to manage patient registration, scheduling and front-desk duties. You will verify insurance information, handle preauthorizations, collect copays and balance payments, and scan documents into the EMR while delivering friendly, courteous service.

This role supports the department's efficient operation and interacts with patients, families, providers and staff in a fast-paced