Patient Services & Scheduling Specialist

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Temple Health – Temple University Health System is seeking a Patient Services Representative to support patient registration, scheduling, and front-desk operations. The role emphasizes friendly, empathetic service and accurate data entry in the EMR system.

Responsibilities include verifying insurance information, processing preauthorizations, collecting copays and balances, and providing clerical support to the department.

Qualifications

• High school diploma or GED; relevant experience may count.
• Excellent customer service and communication abilities.
• Experience with insurance verification and payment processing.

Responsibilities

• Register patients and schedule appointments.
• Verify insurance details and process preauthorizations.
• Collect copays and account balances.
• Scan documents into the EMR and perform clerical tasks.
• Maintain friendly, courteous communication with patients and staff.

Skills

Customer service

Registration

Communication

Education

High School Diploma or GED

Job description

Temple Health – Temple University Health System is seeking a Patient Services Representative to support patient registration, scheduling, and front-desk operations. The role emphasizes friendly, empathetic service and accurate data entry in the EMR system.

Responsibilities include verifying insurance information, processing preauthorizations, collecting copays and balances, and providing clerical support to the department.