Patient Access & Front Desk Specialist

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Job summary

Temple Health – Temple University Health System is seeking a detail-oriented front desk professional to complete preregistration, re-registration and verification tasks per department procedures. You will identify, verify and document insurance coverage for scheduled services using electronic and manual sources.

Daily duties include answering phones, greeting patients and families, coordinating scheduling and billing, and communicating with patients, schedulers and insurers to obtain accurate

Qualifications

• High School Diploma or Equivalent is required.
• 2 years experience in a secretarial or clerical/general office position required.
• 1 year experience in a healthcare setting required.

Responsibilities

• Complete preregistration, re-registration and re-verification according to department procedures and using registration/billing systems.
• Identify, verify and document insurance coverage for scheduled services using electronic and manual sources.
• Communicate with patients/caregivers, schedulers and insurance companies by phone to obtain accurate demographic, insurance and billing information.
• Handle front desk duties including answering phones, greeting patients and contributing to a positive patient experience.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High School Diploma or Equivalent

Tools

Electronic health records

Registration/Billing systems

Job description

Temple Health – Temple University Health System is seeking a detail-oriented front desk professional to complete preregistration, re-registration and verification tasks per department procedures. You will identify, verify and document insurance coverage for scheduled services using electronic and manual sources.

Daily duties include answering phones, greeting patients and families, coordinating scheduling and billing, and communicating with patients, schedulers and insurers to obtain accurate