Patient Services Concierge & Scheduling Specialist

Dartmouth Health; Keene (NH); On-site; USD 23,000 - 36,000; Full time

Job summary

Dartmouth Health is seeking an Administrative/Clerical colleague to schedule patients and greet attendees in Keene, NH. You will handle calls and in-person visits, directing patients to appropriate areas and accommodations as needed.

The role requires high school completion, accurate typing and basic computer skills, and a courteous, team-oriented approach; evening, weekend, or holiday coverage may be required.

Qualifications

• High school graduate or equivalent.
• Accurate typing skills & previous computer experience required.
• Ability to interact well with staff and patients.
• Previous customer service experience preferred.
• Computer and typing skills mandatory.

Responsibilities

• Schedule patients for appointments in an efficient and timely manner both over the phone and in person.
• Greet patients arriving for care and direct as appropriate.
• May be required to participate in evening, weekend and holiday coverage.

Skills

Typing

Computer skills

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dartmouth Health is seeking an Administrative/Clerical colleague to schedule patients and greet attendees in Keene, NH. You will handle calls and in-person visits, directing patients to appropriate areas and accommodations as needed.

The role requires high school completion, accurate typing and basic computer skills, and a courteous, team-oriented approach; evening, weekend, or holiday coverage may be required.