Patient Services Concierge - Scheduling & Registration

Providence; Seattle (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

Providence Swedish Ballard is seeking a friendly front desk receptionist to coordinate patient flow from referral to scheduling and registration for services at our Issaquah Highlands facility. This role performs essential front office clerical tasks and patient registration in a hospital setting.

The position emphasizes customer service, accurate medical terminology, and basic medical record processes, with preferred experience in computerized scheduling or relational databases.

Qualifications

• 6 months of recent receptionist or front desk experience in a health care field.
• Experience with medical terminology and basic medical record processes.

Responsibilities

• Coordinate patient care from referring office through scheduling and registering for services.
• Perform front office clerical duties, patient registration and scheduling activities.

Skills

Reception/front desk experience

Medical terminology

Medical record processes

Tools

Computerized scheduling

Job description

Providence Swedish Ballard is seeking a friendly front desk receptionist to coordinate patient flow from referral to scheduling and registration for services at our Issaquah Highlands facility. This role performs essential front office clerical tasks and patient registration in a hospital setting.

The position emphasizes customer service, accurate medical terminology, and basic medical record processes, with preferred experience in computerized scheduling or relational databases.