Patient Services Specialist: Front Desk & Care Coordination

Providence Swedish; Bellevue (WA); On-site; USD 48,000 - 72,000; Full time

Job summary

Providence Swedish is seeking a Patient Services Specialist to coordinate patient flow and support clinics. You will handle patient registration, appointment scheduling, and basic clerical duties while working closely with clinical teams to ensure compassionate, efficient care.

The role emphasizes customer service, effective communication, and operational excellence in supporting Providence patients and their families across the Swedish Medical Group network.

Qualifications

• 1 year of medical office or related healthcare experience OR
• 6 months of experience as a Providence employee in an Associate PSS position.

Responsibilities

• Register patients and collect required information at check-in and registration.
• Schedule appointments for routine and basic healthcare services.
• Assist with billing, financial aid, and insurance processes.
• Support clinic operations and coordinate with clinical teams.

Skills

Medical office experience

Healthcare experience

Job description

Providence Swedish is seeking a Patient Services Specialist to coordinate patient flow and support clinics. You will handle patient registration, appointment scheduling, and basic clerical duties while working closely with clinical teams to ensure compassionate, efficient care.

The role emphasizes customer service, effective communication, and operational excellence in supporting Providence patients and their families across the Swedish Medical Group network.