Patient Services Specialist - Patient Registration

Providence; Seattle (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

Providence Swedish Ballard is seeking a friendly front desk receptionist to coordinate patient flow from referral to scheduling and registration for services at our Issaquah Highlands facility. This role performs essential front office clerical tasks and patient registration in a hospital setting.

The position emphasizes customer service, accurate medical terminology, and basic medical record processes, with preferred experience in computerized scheduling or relational databases.

Qualifications

• 6 months of recent receptionist or front desk experience in a health care field.
• Experience with medical terminology and basic medical record processes.

Responsibilities

• Coordinate patient care from referring office through scheduling and registering for services.
• Perform front office clerical duties, patient registration and scheduling activities.

Skills

Reception/front desk experience

Medical terminology

Medical record processes

Tools

Computerized scheduling

Job description

This position is responsible and accountable for the coordination of patient care as they come in from a referring medical office through scheduling and registering for their services at the Issaquah Highlands facility. This position performs a variety of front office clerical and pre-business services within the hospital setting. Primary responsibilities include customer service, patient registration, and patient scheduling activities.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Ballard and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 6 months of recent receptionist or front desk experience in a health care field
• Experience with medical terminology and basic medical record processes.

Preferred Qualifications

• Experience with computerized scheduling or relational databases

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.