Patient Services Concierge - Hospital Front Desk

UT Southwestern Medical Center; Dallas (TX); On-site; USD 19,000 - 30,000; Part time

Job summary

Texas Behavioral Health Center in Dallas is seeking a Patient Services Representative to greet patients, assist families, and coordinate with medical staff. This role emphasizes hospitality, information provision, and efficient patient check-in across campus.

Part-time weekends, 9:00am–9:00pm shifts, with opportunities to support a patient-centered care environment in a state-funded behavioral health hospital.

Qualifications

• Six (6) months customer service experience.
• Heartsaver/CPR AED within 90 Days.

Responsibilities

• Provides a welcoming presence at all entrances and greets patients and families.
• Serves as liaison between patients and medical staff and assists guests.
• Responds to questions about services and directions within the facility.
• Supports check-in at Guest and Patient Services desks and maintains confidentiality.

Skills

Customer Service

Education

High School Diploma or GED

Job description

Texas Behavioral Health Center in Dallas is seeking a Patient Services Representative to greet patients, assist families, and coordinate with medical staff. This role emphasizes hospitality, information provision, and efficient patient check-in across campus.

Part-time weekends, 9:00am–9:00pm shifts, with opportunities to support a patient-centered care environment in a state-funded behavioral health hospital.