Patient Concierge & Front Desk Specialist (Healthcare)

Perimeter Healthcare Careers; Garland (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with Company Match

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Supplemental Insurance Plans

Job summary

Perimeter Behavioral Hospital of Dallas in Garland, TX is seeking a Front Desk Receptionist to greet patients, manage a multi‑line phone system, and support HR and Accounts Payable. The role requires a friendly, professional demeanor and strong organizational skills.

You will safeguard patient confidentiality under HIPAA, coordinate administrative tasks across departments, and maintain a welcoming front desk environment for patients and visitors.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist/front desk/healthcare office experience preferred.
• Experience operating a multi-line telephone system and basic clerical tasks.

Responsibilities

• Greet and welcome patients, families, visitors, vendors, and staff professionally.
• Answer and route calls using a multi‑line phone system.
• Take messages and relay to staff promptly.
• Monitor visitor check‑in and confidentiality forms.
• Provide clerical support to HR and Accounts Payable.

Skills

Customer service

Communication

Multitasking

Organizational skills

HIPAA compliance

Typing 35 wpm

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Multi-line phone system

Job description

Perimeter Behavioral Hospital of Dallas in Garland, TX is seeking a Front Desk Receptionist to greet patients, manage a multi‑line phone system, and support HR and Accounts Payable. The role requires a friendly, professional demeanor and strong organizational skills.

You will safeguard patient confidentiality under HIPAA, coordinate administrative tasks across departments, and maintain a welcoming front desk environment for patients and visitors.