Patient Services Concierge (Healthcare Front Desk)

Summit Health Management, LLC; Union (NJ); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

CityMD is seeking a Patient Service Representative to warmly welcome patients, register them, and coordinate with the team to ensure timely care. You will respond to questions with urgency and kindness, handle paperwork, and maintain accurate records in a fast-paced clinic.

The role requires a high school diploma, excellent communication, and a customer-focused attitude. Bilingual skills may be required depending on location, with a pay rate of $18.25/hour.

Qualifikationen

• High School Diploma or GED required.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.
• Computer proficiency and fast keyboarding (approx. 55 wpm).
• Flexible/adaptable in a changing environment.
• Ability to effectively interact with physicians, patients and staff.
• Bilingual skills requested or preferred depending on site location.

Aufgaben

• Greeting and welcoming patients.
• Organizing and coordinating patient intake and other appointments.
• Accurately enters/updates patient information in system.
• Assisting patients with completion of paperwork.
• Scanning, updating and filing medical records.
• Answering phone calls and inquiries promptly.
• Processing insurance information and verifying eligibility (liaise with Billing).
• Handling cash and co-payments accurately.
• Providing outstanding customer service to every patient.
• Informing site manager of waiting times and patient inquiries.

Kenntnisse

Customer service

Communication

Attention to detail

Team player

Keyboarding 55 wpm

Bilingual (optional)

Ausbildung

High School Diploma or GED

Jobbeschreibung

CityMD is seeking a Patient Service Representative to warmly welcome patients, register them, and coordinate with the team to ensure timely care. You will respond to questions with urgency and kindness, handle paperwork, and maintain accurate records in a fast-paced clinic.

The role requires a high school diploma, excellent communication, and a customer-focused attitude. Bilingual skills may be required depending on location, with a pay rate of $18.25/hour.