Patient Services Concierge - Healthcare CSR

San Juan Regional Medical Center; Durango, Northern (CO, KY); Hybrid; USD 38,000 - 50,000; Full time

Job summary

San Juan Regional Medical Center in Durango, CO is seeking a Customer Service Representative to be the friendly, efficient liaison between patients and clinic staff. The CSR will manage encounters with courtesy, handle data entry tasks, and support billing and scheduling duties as part of a busy clinic team.

Requires a high school diploma or GED and strong computer/data entry skills. Previous receptionist/clerical experience is preferred; candidates should demonstrate adaptability and a

Qualifications

• High school diploma or GED required.
• Preferred: receptionist, clerical and/or secretarial experience.
• Strong data entry and computer skills.

Responsibilities

• Consistently provides excellent customer service and courteous interactions.
• Acts as liaison between patients and clinical staff.
• Coordinates encounters and maintains patient communications and records.

Skills

Customer service

Data entry

Computer skills

Education

High school diploma or GED

Tools

Microsoft Office

EHR systems

Job description

San Juan Regional Medical Center in Durango, CO is seeking a Customer Service Representative to be the friendly, efficient liaison between patients and clinic staff. The CSR will manage encounters with courtesy, handle data entry tasks, and support billing and scheduling duties as part of a busy clinic team.

Requires a high school diploma or GED and strong computer/data entry skills. Previous receptionist/clerical experience is preferred; candidates should demonstrate adaptability and a