Full-Time Patient Experience Specialist

San Juan Regional Medical Center; United States; On-site; USD 34,000 - 42,000; Full time

Job summary

San Juan Regional Medical Center is seeking a Customer Service Representative to be the friendly, helpful liaison between patients and clinical staff. The CSR will foster a positive atmosphere, manage patient interactions, and support registration, referrals, and basic billing tasks.

The role emphasizes reliable data entry, strong computer skills, and a commitment to our service standards in a healthcare setting. If you value teamwork and patient care, apply today.

Qualifications

• High school diploma or GED required.
• Strong data entry and computer skills preferred.
• Previous receptionist or clerical experience is a plus.

Responsibilities

• Provide excellent customer service and set a positive tone for every patient encounter.
• Coordinate patient communications between patients and clinical staff.
• Handle basic administrative tasks and assist with referrals and authorizations as needed.
• Maintain accurate patient records and support clinic/hospital billing and coding processes.

Skills

Customer service

Data entry

Computer skills

Education

High school diploma or GED

Job description

San Juan Regional Medical Center is seeking a Customer Service Representative to be the friendly, helpful liaison between patients and clinical staff. The CSR will foster a positive atmosphere, manage patient interactions, and support registration, referrals, and basic billing tasks.

The role emphasizes reliable data entry, strong computer skills, and a commitment to our service standards in a healthcare setting. If you value teamwork and patient care, apply today.