Patient Services Concierge & Front Desk Specialist

Optum; West Nyack (NY); Sur place; USD 22 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Résumé du poste

UnitedHealth Group in West Nyack, NY is seeking a Patient Services Representative to greet, register and assist patients while ensuring accurate appointment management and insurance verification. The role supports a busy practice with a focus on patient experience and HIPAA compliance.

It requires strong customer service skills and basic computer proficiency, working within a team to meet service and financial goals. The position offers full-time hours and benefits.

Qualifications

• 1+ years of customer service or healthcare related experience
• 1+ years of computer proficiency experience and Windows PC applications
• Ability to navigate and learn new and complex computer system applications

Responsabilités

• Greets and registers patients promptly and courteously
• Instructs, directs, and schedules patients and visitors
• Verifies insurance eligibility and coverage at time of service
• Collects and posts payments from patients in accordance with policy
• Keeps records accurate and documents patient complaints for timely resolution

Formation

High School Diploma/GED

Outils

Computer proficiency

Description du poste

UnitedHealth Group in West Nyack, NY is seeking a Patient Services Representative to greet, register and assist patients while ensuring accurate appointment management and insurance verification. The role supports a busy practice with a focus on patient experience and HIPAA compliance.

It requires strong customer service skills and basic computer proficiency, working within a team to meet service and financial goals. The position offers full-time hours and benefits.