Medical Front Desk Specialist — Patient Concierge

OneOncology; Town of Islip (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Job summary

New York Health (NYH) is seeking a Medical Front Desk Receptionist in Ronkonkoma, NY. This role requires welcoming patients, managing the front desk, scheduling appointments, and handling payments with HIPAA compliance.

The position offers comprehensive benefits starting day one and a team-focused environment in a primary care setting. Responsibilities include opening/closing duties, maintaining records in the EMR, coordinating physician schedules, and providing excellent customer service to

Qualifications

• High School diploma with patient-facing reception experience.
• Bachelor’s Degree preferred but not required.
• Excellent oral and written communication skills.
• Ability to work in a team and follow directions.
• Strong customer service skills and HIPAA awareness.

Responsibilities

• Open and close the office procedures daily.
• Greet patients and visitors professionally.
• Answer phones, schedule appointments, and resolve inquiries.
• Collect co-pays and balance daily finances.
• Maintain patient records in the EMR system.
• Coordinate physician schedules and QA surveys.

Skills

Patient facing

Communication

Team player

Customer service

Education

High School diploma

Bachelor’s Degree preferred

Tools

EMR experience

Job description

New York Health (NYH) is seeking a Medical Front Desk Receptionist in Ronkonkoma, NY. This role requires welcoming patients, managing the front desk, scheduling appointments, and handling payments with HIPAA compliance.

The position offers comprehensive benefits starting day one and a team-focused environment in a primary care setting. Responsibilities include opening/closing duties, maintaining records in the EMR, coordinating physician schedules, and providing excellent customer service to