Patient Services Concierge – Front Desk Specialist

American Foot & Leg Specialist; Stockbridge (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

American Foot & Leg Specialist is seeking a Patient Service Representative to support clinic operations at the front desk. You will greet patients, collect demographics, verify insurance, enter data accurately, schedule appointments, handle phones, and process payments in a courteous, HIPAA-compliant manner.

The role requires strong communication, teamwork, and proficiency with office software. You will work Monday through Friday, with occasional overtime, and be part of a professional team

Qualifications

• High School diploma or equivalent.
• Two to four years of experience in the health care industry.

Responsibilities

• Greet patients and visitors with a smile.
• Enter and update patient demographics as needed.
• Complete insurance verifications for all patients.
• Exhibit excellent communication skills over the telephone and in-person.
• Schedule patient appointments and obtain referral information.
• Check patients in and out in a timely and professional manner.
• Collect co-payments, deductibles, co-insurance and back balances.
• Demonstrate excellent customer service skills in all interactions.

Skills

Effective communication skills

Teamwork oriented

Initiative

Proficient computer skills

Ethical conduct

Proficient typing skills

Education

High School diploma or equivalent

Job description

American Foot & Leg Specialist is seeking a Patient Service Representative to support clinic operations at the front desk. You will greet patients, collect demographics, verify insurance, enter data accurately, schedule appointments, handle phones, and process payments in a courteous, HIPAA-compliant manner.

The role requires strong communication, teamwork, and proficiency with office software. You will work Monday through Friday, with occasional overtime, and be part of a professional team