Patient Services Concierge - Front Desk & Care Team

FQHC Talent; Brooksville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Premier Community HealthCare Group in Florida is seeking a Patient Services Representative I to greet patients, help them check in/out, and guide their visit with warmth and accuracy. You will handle scheduling, registrations, verify demographics in Epic, answer calls, collect payments, and support the care team to keep visits running smoothly in a team‑oriented environment.

This entry‑level role offers meaningful daily interactions and hands‑on exposure to Epic and front desk operations within

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to multitask, stay organized, and maintain accuracy.
• Comfortable using computers and learning new systems.
• Ability to complete and maintain required Epic training.

Responsibilities

• Welcome patients and provide a smooth check-in and check-out experience
• Assist with appointment scheduling, registration, and patient questions
• Verify and update patient information accurately in Epic
• Answer calls and connect patients with the right resources
• Collect payments and assist with referrals and registration needs
• Collaborate with clinical teams to keep patient visits running smoothly

Skills

Customer service

Communication

Multitasking

Organization

Adaptability

Education

High school diploma or GED

Tools

Epic

Job description

Premier Community HealthCare Group in Florida is seeking a Patient Services Representative I to greet patients, help them check in/out, and guide their visit with warmth and accuracy. You will handle scheduling, registrations, verify demographics in Epic, answer calls, collect payments, and support the care team to keep visits running smoothly in a team‑oriented environment.

This entry‑level role offers meaningful daily interactions and hands‑on exposure to Epic and front desk operations within