Front Desk Patient Services Associate I

Premier Community Healthcare Grp.; Brooksville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Premier Community HealthCare Group is seeking a Patient Services Representative I in Brooksville, FL to greet patients and ensure a smooth check-in/check-out experience. You will assist with appointments, registration, and patient questions, and verify patient information in Epic.

You will also answer calls, collect payments, and support referrals, collaborating with clinical teams to keep visits running smoothly.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to multitask, stay organized, and maintain accuracy.
• Comfortable using computers and learning new systems, including Epic training.

Responsibilities

• Welcome patients and provide a smooth check-in and check-out experience.
• Assist with appointment scheduling, registration, and patient questions.
• Verify and update patient information accurately in Epic.
• Answer calls and connect patients with the right resources.
• Collect payments and assist with referrals and registration needs.
• Collaborate with clinical teams to keep patient visits running smoothly.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Tools

Epic

Job description

Premier Community HealthCare Group is seeking a Patient Services Representative I in Brooksville, FL to greet patients and ensure a smooth check-in/check-out experience. You will assist with appointments, registration, and patient questions, and verify patient information in Epic.

You will also answer calls, collect payments, and support referrals, collaborating with clinical teams to keep visits running smoothly.