Patient Services Concierge — Front Desk & Care Experience

Providence Health & Services; Anchorage (AK); On-site; USD 27,813 - 41,686; Part time

Benefits offered by this job

Comprehensive benefits package

Health care benefits

401(k) Plan with employer matching

Job summary

Providence Health & Services is looking for a Patient Services Specialist in Anchorage, Alaska. As the first point of contact for patients, you will provide exceptional customer service and maintain high patient satisfaction levels.

This role requires strong customer service skills and offers a dynamic work environment. Benefits include a comprehensive package to support you and your family.

Qualifications

• 1 year customer service experience or successful completion of internship.
• Basic experience with electronic medical records and/or computerized billing systems.
• Rooming experience like CNA or EMT preferred.

Responsibilities

• First point of contact for patients or visitors by phone or in person.
• Provide exceptional customer service to maintain patient satisfaction.

Skills

Customer service experience

Medical terminology

Electronic medical records

Job description

Providence Health & Services is looking for a Patient Services Specialist in Anchorage, Alaska. As the first point of contact for patients, you will provide exceptional customer service and maintain high patient satisfaction levels.

This role requires strong customer service skills and offers a dynamic work environment. Benefits include a comprehensive package to support you and your family.