Part-Time Patient Services Specialist: Front Desk & Care

Providence Health & Services; Anchorage (AK); On-site; USD 28,000 - 41,000; Part time

Job summary

Providence Alaska Medical Center in Anchorage, AK is hiring a Part-time Patient Services Specialist (0.5 FTE) for 8-hour day shifts, totaling 20 hours per week. The role serves as the first point of contact and emphasizes delivering exceptional customer service to patients and visitors.

The position welcomes candidates with customer service experience or Providence internship completion, and may prefer prior medical office or health care experience, EMR/billing familiarity, or related

Qualifications

• 1 year of customer service experience or successful completion of Providence internship.
• Preferred: 1 year medical office or health care experience.
• Basic experience with electronic medical records and/or computerized billing systems.
• Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.

Responsibilities

• Serve as the first point of contact to patients or visitors in person or by phone.
• Provide exceptional customer service to maintain a high level of patient satisfaction.

Skills

Customer service experience

Internship completion

Job description

Providence Alaska Medical Center in Anchorage, AK is hiring a Part-time Patient Services Specialist (0.5 FTE) for 8-hour day shifts, totaling 20 hours per week. The role serves as the first point of contact and emphasizes delivering exceptional customer service to patients and visitors.

The position welcomes candidates with customer service experience or Providence internship completion, and may prefer prior medical office or health care experience, EMR/billing familiarity, or related