Patient Services Concierge

Westchester Medical Center; Village of Suffern (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Retirement Savings Plan

Flexible Savings Account

Paid Time Off

Holidays

Tuition Reimbursement

Job summary

NorthEast Provider Solutions Inc. is seeking a Patient Service Representative to greet patients, handle scheduling, and coordinate with nursing staff. The role involves verifying information, updating records in the EMR, and assisting with insurance and payments.

The ideal candidate has at least one year in a medical office or customer service setting, with bilingual English/Spanish being a plus. The position is full-time, day shift, with hours Monday to Friday, and benefits included as part of

Qualifications

• Minimum of one year of customer service and/or medical office experience preferred.
• Bilingual (English/Spanish) candidates preferred.
• Proficiency with Microsoft Office and EMR systems is beneficial.

Responsibilities

• Greet patients and assist with scheduling, updating information, check-in and check-out.
• Register new patients and help with required forms.
• Verify and update patient demographics, financial and clinical data in the EMR system.

Skills

Customer service

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Job description

NorthEast Provider Solutions Inc. is seeking a Patient Service Representative to greet patients, handle scheduling, and coordinate with nursing staff. The role involves verifying information, updating records in the EMR, and assisting with insurance and payments.

The ideal candidate has at least one year in a medical office or customer service setting, with bilingual English/Spanish being a plus. The position is full-time, day shift, with hours Monday to Friday, and benefits included as part of