Patient Services Clerk: Front Desk, Scheduling & EMR

Lifepoint Health®; Georgetown (KY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health (Medical, Dental, Vision) and

401K Benefits for full-time employees

Competitive Paid Time Off

Employee Assistance Program - mental,

Tuition Reimbursement/Assistance

Job summary

Centerpoint - Georgetown Walk-In Clinic, part of Lifepoint Health, is hiring a Physician Services Clerk to deliver high-quality front office support. You will handle patient interactions, billing, scheduling, and EMR activities within a busy clinic setting.

The role emphasizes excellent customer service, accurate data entry, and effective communication with patients and the care team to ensure smooth operations and positive patient experiences.

Qualifications

• Education: High school diploma or equivalent required; associate's degree preferred.
• Knowledge of computers, coding and medical terminology preferred.
• Excellent oral and written communication skills.
• Excellent customer service skills.

Responsibilities

• Carry out front office activities in a kind and courteous manner and assist patients and their families.
• Notify office manager of patient complaints in a timely manner.
• Gather demographic information and update the practice management system.
• Coordinate EMR/medical record activities and perform insurance eligibility verification as needed.
• Schedule patients and manage appointment scheduling to improve patient flow.

Skills

Customer service

Communication skills

Problem solving

Stress management

Education

High school diploma or equivalent

Associate's degree or higher preferred

Tools

EMR system

Practice management system

Job description

Centerpoint - Georgetown Walk-In Clinic, part of Lifepoint Health, is hiring a Physician Services Clerk to deliver high-quality front office support. You will handle patient interactions, billing, scheduling, and EMR activities within a busy clinic setting.

The role emphasizes excellent customer service, accurate data entry, and effective communication with patients and the care team to ensure smooth operations and positive patient experiences.