Patient Concierge & Front Desk Liaison

Lower Lights Christian Health Center Inc; Newark (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits including medical, eye

Dental benefits

Life and disability insurance

3% retirement match

Job summary

Lower Lights Christian Health Center Inc. seeks an organized front desk/medical office assistant to greet patients, register visits, verify insurance, and collect co-pays while maintaining accurate chart updates.

You will support clinical staff, route inquiries, and ensure smooth daily operations in a busy community clinic environment. Bilingual English/Spanish is preferred; prior EMR use is a plus.

Qualifications

• High School diploma or equivalent required or better.
• Experience in a physician’s office preferred; familiarity with medical terms helpful.
• Cash handling experience preferred; reliable transportation required.

Responsibilities

• Greet patients and visitors promptly in a courteous, professional manner.
• Register new and returning patients; verify and update demographic and financial information.
• Validate insurances and determine sliding fee eligibility as needed.
• Collect co-pays and accurately enter payments in patient records.
• Maintain appointment schedules and coordinate with clinical staff for flow.
• Communicate with patients using interpreters when required and document accordingly.

Skills

Greet patients

Medical terminology

EMR/EHR experience

Cash handling

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

EMR/EHR system

Job description

Lower Lights Christian Health Center Inc. seeks an organized front desk/medical office assistant to greet patients, register visits, verify insurance, and collect co-pays while maintaining accurate chart updates.

You will support clinical staff, route inquiries, and ensure smooth daily operations in a busy community clinic environment. Bilingual English/Spanish is preferred; prior EMR use is a plus.