Patient Services Clerk - Front Desk & Billing

Lifepoint Health; Maysville (KY); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision

401K benefits

Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Zusammenfassung

Meadowview Ohio Valley Heart, part of Lifepoint Health, is seeking a Physician Services Clerk to deliver high-quality customer service for patients and perform essential front-office tasks. The role supports the Office Manager, manages patient data, and coordinates with the care team to maintain smooth operations.

You will handle appointment scheduling, insurance verification, and patient communications while contributing to patient satisfaction improvements and referrals when needed.

Qualifikationen

• Requires high school diploma or equivalent; associate degree preferred.
• Strong oral and written communication skills for front-office tasks.
• Experience with computers and medical terminology is preferred.
• Excellent customer service and the ability to work in a fast-paced environment.

Aufgaben

• Provide quality customer service to patients and support Office Manager.
• Perform front-office duties in a courteous manner and assist patients and families.
• Process demographic information and update the practice management system.
• Assist with billing, eligibility verification and insurance authorizations.
• Coordinate EMR/medical record activities and appointment scheduling.
• Support patient satisfaction initiatives and refer patients to team members as needed.

Kenntnisse

Oral and written communication

Customer service

Computers & medical terminology

Problem solving under pressure

Ausbildung

High school diploma or equivalent

Associate degree or higher preferred

Tools

Medical terminology software

Jobbeschreibung

Meadowview Ohio Valley Heart, part of Lifepoint Health, is seeking a Physician Services Clerk to deliver high-quality customer service for patients and perform essential front-office tasks. The role supports the Office Manager, manages patient data, and coordinates with the care team to maintain smooth operations.

You will handle appointment scheduling, insurance verification, and patient communications while contributing to patient satisfaction improvements and referrals when needed.