Patient Care Front Desk & Scheduling Coordinator

Southwest Virginia Community Health Systems, Inc.; Meadowview (VA); On-site; USD 19,000 - 30,000; Full time

Job summary

Southwest Virginia Community Health Systems is seeking a Front Desk Receptionist for Meadowview Community Health Center. You will greet patients, manage appointments, verify demographics and insurance, and collect payments to support smooth clinic operations.

The role emphasizes HIPAA compliance, accurate data entry, and professional communication in a busy medical office environment. A high school diploma is required and bilingual skills are a plus.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or healthcare setting preferred.
• Experience with EHR, scheduling, insurance verification or payment collection preferred.
• Basic computer proficiency and ability to learn healthcare information systems.
• Ability to handle cash, payments, daily reconciliation and deposits.
• HIPAA knowledge and patient confidentiality preferred.
• Bilingual skills are a plus but not required.

Responsibilities

• Greet patients and visitors professionally.
• Answer calls and direct to appropriate staff.
• Schedule and reschedule appointments to maintain patient flow.
• Register new patients and verify/update demographic and payment information.
• Handle payments, issue receipts, and notify patients of balances.
• Protect patient privacy and confidentiality per HIPAA.

Skills

Customer service

HIPAA compliance

Cash handling

Phone etiquette

Data entry

Education

High school diploma or equivalent

Tools

EHR systems

Scheduling software

Insurance verification tools

Cash handling software

Job description

Southwest Virginia Community Health Systems is seeking a Front Desk Receptionist for Meadowview Community Health Center. You will greet patients, manage appointments, verify demographics and insurance, and collect payments to support smooth clinic operations.

The role emphasizes HIPAA compliance, accurate data entry, and professional communication in a busy medical office environment. A high school diploma is required and bilingual skills are a plus.