Front Desk Patient Services & Billing Specialist

Bridgeview Eye Partners; Coventry Township (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k plan

Paid time off and holidays

Job summary

Vision Clinic in Coventry Township, OH is seeking a Front Desk Patient Services Representative to facilitate communication between patients and the medical team, verify insurance, schedule appointments, and manage patient flow in a professional, friendly manner.

The role involves handling insurance verifications, pre-authorizations, and accurate data entry into the EHR system, along with daily deposits and reporting duties.

Qualifications

• Verifying insurance and obtaining pre-authorizations.
• Checking patients in/out and scheduling appointments.
• Answering phones and handling patient inquiries.
• Entering data into EHR and balancing daily deposits.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

Skills

Customer service

Phone support

Scheduling

Insurance verification

Job description

Vision Clinic in Coventry Township, OH is seeking a Front Desk Patient Services Representative to facilitate communication between patients and the medical team, verify insurance, schedule appointments, and manage patient flow in a professional, friendly manner.

The role involves handling insurance verifications, pre-authorizations, and accurate data entry into the EHR system, along with daily deposits and reporting duties.