Patient Services & Billing Specialist

Hugh Chatham Memorial Hospital; Waukesha (WI); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Health benefits

Retirement plans

Educational assistance

Job summary

Advocate Medical Group (AMG) in Wisconsin is seeking a Part-time Patient Service Representative to support ambulatory care teams and ensure a seamless, compassionate patient experience. You will handle scheduling, registration, and billing entry while helping patients understand charges and insurance coverage.

As a key member of the care team, you will assist with medical records, coordinate appointments, and provide high-quality service to patients arriving for visits or contacting the

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult callers/customers/patients.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Skills

Customer service

Handling difficult callers

Education

High school diploma

Job description

Advocate Medical Group (AMG) in Wisconsin is seeking a Part-time Patient Service Representative to support ambulatory care teams and ensure a seamless, compassionate patient experience. You will handle scheduling, registration, and billing entry while helping patients understand charges and insurance coverage.

As a key member of the care team, you will assist with medical records, coordinate appointments, and provide high-quality service to patients arriving for visits or contacting the