Patient Services & Billing Coordinator

Hugh Chatham Health; Town of Hartland (WI); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Health benefits

Paid Time Off

Educational Assistance

Retirement plans

Job summary

Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems, with more than 350 locations across Illinois and Wisconsin. AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more.

Join AMG as a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience every day.

Qualifications

• High school diploma or equivalent.
• 1-2 years related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Skills

Customer service

Handling difficult callers

Education

High school diploma or equivalent

Job description

Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems, with more than 350 locations across Illinois and Wisconsin. AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more.

Join AMG as a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience every day.