Patient Services & Billing Specialist

Community Health Care; Lakewood (WA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Paid vacation

Sick leave

12 paid holidays

Life insurance

Flexible spending account

Continuing education

Employee assistance program

Job summary

Community Health Care is hiring a Patient Services Representative to join our Lakewood clinics. The role focuses on patient accounts, payment plans, and ensuring billing accuracy in our EHR/EPM systems.

You will process referrals, manage copays and sliding fee levels, and contact patients to schedule appointments. The ideal candidate has a High School diploma and at least 1 year of front-office or medical billing experience, with a customer-service mindset and strong communication skills.

Qualifications

• High School Diploma plus 1 year experience in medical front office or related experience.
• Experience handling patient billing questions and payment plans.
• Familiarity with electronic health records (EHR) and practice management (EPM) systems.

Responsibilities

• Assist patients with account questions and payment plans.
• Process referrals to specialty care and other services.
• Review and adjust copays/deductibles based on sliding fee level.
• Ensure accurate billing information in the system.

Skills

Customer service

Communication

Billing support

Education

High School Diploma

Tools

EHR/EP M systems

Job description

Community Health Care is hiring a Patient Services Representative to join our Lakewood clinics. The role focuses on patient accounts, payment plans, and ensuring billing accuracy in our EHR/EPM systems.

You will process referrals, manage copays and sliding fee levels, and contact patients to schedule appointments. The ideal candidate has a High School diploma and at least 1 year of front-office or medical billing experience, with a customer-service mindset and strong communication skills.