Patient Services & Billing Specialist

Brown University Health; East Providence (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health in East Providence, RI is seeking a Patient Service Representative to manage patient check-in, scheduling, referrals and authorizations, and discharge processing while ensuring accurate demographics and billing information.

The ideal candidate will have two years of medical office experience, strong English communication skills, familiarity with medical terminology and scheduling software, and a patient-centered, trusted approach.

Qualifications

• Two years experience in a physician's medical office practice.
• Proficient in English language and computer appointment scheduling skills.
• Familiarity with medical office procedures and medical terminology.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversees patient financial process to ensure payments are collected at time of service.
• Greets patients, registers, answers phones and schedules appointments.
• Obtains referrals and authorizations, processes forms and discharge steps.
• Provides clerical support and orients new employees in department policies.
• Travels to satellite offices to perform duties as required.

Skills

Medical office experience

English proficiency

Interpersonal communication

Scheduling software

Education

Two-year Medical Office Management program

Tools

Appointment scheduling software

Job description

Brown University Health in East Providence, RI is seeking a Patient Service Representative to manage patient check-in, scheduling, referrals and authorizations, and discharge processing while ensuring accurate demographics and billing information.

The ideal candidate will have two years of medical office experience, strong English communication skills, familiarity with medical terminology and scheduling software, and a patient-centered, trusted approach.