Patient Access & Billing Specialist

Brown-University-Health-1; Cranston (RI); On-site; USD 24,796 - 41,328; Full time

Job summary

Brown University Health is seeking a Patient Service Representative who greets patients, handles registration, answers phones, schedules appointments, obtains referrals, and processes forms. The role emphasizes accuracy in demographics and coding, and requires strong communication with patients and staff.

Located in Cranston, RI, the position supports multiple sites and upholds the organization’s values of compassion, accountability, respect, and excellence while focusing on patient privacy and

Qualifications

• Two-year Medical Office Management/Medical Secretary program or equivalent experience.
• Experience in a physician's medical office practice.
• Proficient in English language and computer appointment scheduling skills.
• Familiarity with medical office procedures and medical terminology.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversees patient financial process to ensure payments are collected at time of service.
• Verifies demographics, referrals, authorizations, billing codes, and diagnoses information.
• Completes end-of-day batch with reconciliation of schedule and payments.
• Provides clerical support for the practice.
• Orients and serves as a resource to new employees.
• Maintains quality, safety, and confidentiality in accordance with policies.
• Travel to satellite offices to perform duties may be required.
• Performs other related duties as required.

Education

Two year Medical Office Management/Medical Secretary program

Job description

Brown University Health is seeking a Patient Service Representative who greets patients, handles registration, answers phones, schedules appointments, obtains referrals, and processes forms. The role emphasizes accuracy in demographics and coding, and requires strong communication with patients and staff.

Located in Cranston, RI, the position supports multiple sites and upholds the organization’s values of compassion, accountability, respect, and excellence while focusing on patient privacy and