Patient Services & Billing Specialist

US Lawns; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Short Term & Long Term Disability

Life Insurance

401K Retirement Plan w/ discretionary"

Paid Time Off (PTO)

Holiday Pay

Employee Assistance Program (EAP)

Job summary

Charlotte Community Health Clinic, Inc. is seeking a Patient Services Representative to float between multiple clinics. You will register patients, verify demographics and insurance, collect co-pays, and update the EPIC system to ensure accurate billing and patient records.

You will also schedule appointments, handle check-out activities, and assist front desk operations while maintaining high-quality patient care across locations.

Qualifications

• High school diploma or GED.
• One year of clerical experience in medical office setting preferred but not required.
• Bilingual in English and Spanish is a plus but not required.
• Other related experience may be considered in lieu of medical office experience.

Responsibilities

• Register patients and enter complete accurate demographic and insurance information in system.
• Greet patient, verify and correct demographics and insurance information, copy insurance card and ensure copy is added to patient record.
• Obtain updated patient registrations signature with date and ensure form is added to patient record.

Skills

Bilingual English and Spanish

Education

High school diploma or GED

Tools

EPIC

Job description

Charlotte Community Health Clinic, Inc. is seeking a Patient Services Representative to float between multiple clinics. You will register patients, verify demographics and insurance, collect co-pays, and update the EPIC system to ensure accurate billing and patient records.

You will also schedule appointments, handle check-out activities, and assist front desk operations while maintaining high-quality patient care across locations.