Patient Services & Billing Specialist

Mercy; Bentonville (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Tuition assistance

Retirement matching

Job summary

Mercy Oncology invites applications for a Patient Service Representative to serve as the first point of contact for patients and visitors, ensuring a positive experience. The role supports front-desk operations and revenue collection while documenting financial conversations meticulously.

The position is full-time at Mercy Oncology (Hwy 102) with standard weekday hours, offering benefits such as health coverage and tuition support. Mercy emphasizes compassionate, collaborative care.

Qualifications

• High school diploma or equivalent is required.
• Experience in Patient Services roles, including advanced PSR competencies, as verified by supervisor.

Responsibilities

• Manage front-desk operations and patient workflows to ensure a smooth experience.
• Communicate patient financial responsibility and collect payments.
• Explain available payment options and financial assistance resources.
• Document financial conversations and outcomes accurately.

Skills

Patient Services Rep

Advance PSR

Education

High school diploma

Job description

Mercy Oncology invites applications for a Patient Service Representative to serve as the first point of contact for patients and visitors, ensuring a positive experience. The role supports front-desk operations and revenue collection while documenting financial conversations meticulously.

The position is full-time at Mercy Oncology (Hwy 102) with standard weekday hours, offering benefits such as health coverage and tuition support. Mercy emphasizes compassionate, collaborative care.