Patient Services & Billing Office Administrator

More To Say, LLC; Oxford (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid holidays

PTO

Employer sponsored health insurance

Retirement plan with employer match

Employee wellness programs

Opportunities for growth

Job summary

More to Say, LLC is a pediatric development and therapy center seeking a medical receptionist/office administrator to optimize front and back office operations. Full-time and part-time positions available, with duties including scheduling, answering calls, coordinating between families and clinicians, educating families on policies, and handling insurance information and payments.

The ideal candidate is reliable, quick to learn, detail‑oriented, and possesses excellent communication skills.

Qualifications

• Reliable, motivated individual who is also a quick-learner.
• Ability to address challenges and find solutions that support patient and family.
• Excellent communication and interpersonal skills to effectively engage with families, insurance companies, and referral sources.
• Friendly and welcoming demeanor.
• Thrives in a collaborative team environment and enjoys working with others to achieve common goals.
• Detail-oriented and capable of maintaining accurate records in the EMR system.
• High school diploma or equivalent; additional relevant education or certifications in healthcare administration is preferred

Responsibilities

• Scheduling appointments and answering phone calls.
• Coordinating between families and clinicians.
• Educating families on policies and procedures.
• Inputting insurance information and collecting payments.
• Assisting billing department as needed.
• Maintaining accurate records in the EMR system.

Skills

Reliability

Quick learner

Communication

Interpersonal skills

Team player

Education

High school diploma

Healthcare admin cert (preferred)

Tools

EMR system

Job description

More to Say, LLC is a pediatric development and therapy center seeking a medical receptionist/office administrator to optimize front and back office operations. Full-time and part-time positions available, with duties including scheduling, answering calls, coordinating between families and clinicians, educating families on policies, and handling insurance information and payments.

The ideal candidate is reliable, quick to learn, detail‑oriented, and possesses excellent communication skills.