Medical Front Office Receptionist

Gainesville Pediatric Associates Inc; Gainesville (FL); On-site; USD 20,664,000 - 26,174,400; Full time

Job summary

Gainesville Pediatric Associates Inc. is seeking a full-time front office receptionist in Gainesville, FL.

You will greet patients, handle intake forms, schedule appointments, verify insurance, collect payments, and maintain accurate patient data in the EHR/EMR while upholding HIPAA standards. The role requires 1 year of medical office experience and willingness to work 7:45am–5:00pm, Monday to Friday, with 1–2 Saturdays per month and occasional closing rotations.

Qualifications

• Front desk experience in medical office desired.
• Experience with insurance verification is a plus.
• Ability to maintain patient confidentiality and HIPAA compliance.

Responsibilities

• Greet patients, provide intake forms, and maintain a welcoming reception area.
• Schedule appointments, manage cancellations, and send timely reminders.
• Process New patient and Newborn registrations accurately.
• Verify eligibility, collect co-pays/deductibles, and process payments.
• Update demographics in the EHR/EMR and protect patient confidentiality.
• Send referrals and obtain required authorizations as requested.
• Assist with Saturday scheduling as needed; full-time, Mon-Fri 7:45am–5:00pm.

Skills

Patient services

Scheduling

New patient intake

Billing & Insurance

Data management

Referrals & authorizations

EHR/EMR

Tools

EHR/EMR system

Job description

We are looking for a full time front office receptionist to add to our front office staff. Key responsibilities include but not limited to:

Patient Services: Greet patients, provide intake forms, and ensure the reception area remains welcoming, clean, and organized.

Scheduling: Optimize physician schedules by booking appointments, managing cancellations, and sending out timely reminders. Recalls and reschedules as needed per supervisor.

New patient and Newborn: Be able to obtain the information on registration intake form and complete the new patient process.

Billing & Insurance: Verify insurance eligibility, collect co-pays and deductibles at the time of service, and process payments. Collect balances and collections as needed per supervisor.

Data Management: Update patient demographic and insurance information in the EHR/EMR system while strictly maintaining patient confidentiality and HIPAA compliance

Referrals and Authorizations: Be able to send referrals and obtain authorizations as requested by the specialty office.

This is for a FULL TIME, Monday- Friday 7:45am-5:00pm position. Front staff rotates closing procedure as well as Saturday schedules. You would be required to work 1-2 Saturday's per month, with a half or full day off in the pay period for the Saturday.

*1 year of medical office experience and insurance verification is preferred but not required.