Flexible-Hours Medical Office & Billing Manager

A Sound Beginning LLC; Ellicott City (MD); On-site; USD 42,000 - 64,000; Part time

Benefits offered by this job

Competitive salary based on experience

Flexible days/hours; 15+ hours/week

Professional development opportunities

Supportive, team-oriented workplace

Job summary

A Sound Beginning, LLC is seeking an experienced Office Manager and Biller to keep our pediatric therapy clinic running smoothly, so clinicians can focus on delivering speech services. You will verify eligibility, secure pre-authorizations, submit and follow up on claims, generate invoices, oversee the patient portal in our EMR, and assist with social media.

Responsibilities also include answering calls, scheduling, light front-office tasks, and keeping the office welcoming.

Qualifications

• Minimum 3+ years of experience in a medical or therapy office setting (speech pathology, pediatric therapy, or outpatient healthcare strongly preferred).
• Strong knowledge of insurance verification, pre-authorization processes, medical billing, and claims follow-up
• Proficiency with EMR systems
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities
• Professional phone demeanor and outstanding written/verbal communication skills
• Comfort with basic social media tools (Instagram, Facebook, etc.)
• Positive attitude, reliability, and a genuine desire to support families and clinicians
• High school diploma or equivalent; certificate in medical coding/billing

Responsibilities

• Answer incoming calls professionally and provide excellent customer service to patients, families, and referral sources
• Schedule new and existing clients efficiently
• Verify insurance eligibility, benefits, and secure pre-authorizations as needed
• Submit claims, follow up on outstanding claims, and appeal denials using our EMR system
• Generate and manage patient invoices and statements
• Oversee the patient portal, ensuring timely responses and accurate information
• Assist with social media content creation and posting to increase community engagement
• Perform light office cleaning and organization to maintain a welcoming environment
• Support front-office operations and collaborate with the clinical team on administrative needs

Skills

Insurance verification

Medical billing

EMR proficiency

Organizational skills

Communication skills

Phone etiquette

Social media basics

Education

High school diploma or equivalent

Medical billing/coding certificate

Tools

EMR systems

Job description

A Sound Beginning, LLC is seeking an experienced Office Manager and Biller to keep our pediatric therapy clinic running smoothly, so clinicians can focus on delivering speech services. You will verify eligibility, secure pre-authorizations, submit and follow up on claims, generate invoices, oversee the patient portal in our EMR, and assist with social media.

Responsibilities also include answering calls, scheduling, light front-office tasks, and keeping the office welcoming.