Patient Services & Billing Coordinator

Baptist Memorial Health Care Corporation; Huntingdon (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

The Coordinator-Customer Service at Baptist Memorial Health Care Corporation serves as the first point of contact for patients and visitors in the physician practice, handling administrative and customer service tasks to ensure a smooth clinic experience for patients and staff.

Responsibilities include verifying insurance, scheduling appointments, collecting co-pays, entering charges when needed, and coordinating with insurance carriers while upholding confidentiality and professional

Qualifications

• One year of experience in a physician practice or clinic.
• Associates Degree preferred.
• Current knowledge of medical terminology.
• Excellent customer relations skills and basic knowledge of Windows applications.

Responsibilities

• Verifies insurance, communicates with carriers for reimbursement.
• Performs scheduling and appointment reminders.
• Handles insurance verification and collects co-pays/deductibles as needed.
• Maintains confidentiality and accurate patient data in the practice management system.
• Maintains professional communication with patients and staff.
• Operates with knowledge of clinic policies and procedures.

Skills

Customer service

Medical terminology

Windows

Education

Associates Degree

Tools

Practice management software

Job description

The Coordinator-Customer Service at Baptist Memorial Health Care Corporation serves as the first point of contact for patients and visitors in the physician practice, handling administrative and customer service tasks to ensure a smooth clinic experience for patients and staff.

Responsibilities include verifying insurance, scheduling appointments, collecting co-pays, entering charges when needed, and coordinating with insurance carriers while upholding confidentiality and professional