Healthcare Scheduling & Billing Coordinator

Baptist Memorial Health Care Corporation; Germantown (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Germantown, TN is seeking a Coordinator-Customer Service to be the first point of contact for patients and visitors. You will handle scheduling, data entry, insurance verification, and financial counseling to collect co-pays and past due balances, while maintaining confidentiality and professional communication.

The role emphasizes strong customer relations, accuracy in charge entry, and coordination with the physician practice to support a smooth

Qualifications

• Current knowledge of medical terminology and insurance verification.
• Experience in charge entry within a physician practice.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Promotes customer satisfaction with professional communication.
• Answers phones and directs messages to maintain workflow.
• Schedules appointments and enters demographics and insurance data.
• Maintains organized records and confidentiality.
• Coordinates data input and collects fees at service.

Skills

Customer relations

Windows applications

Medical terminology

Education

Associates Degree

Collegiate or medical trade completion

Tools

Practice management system

Job description

Baptist Memorial Health Care Corporation in Germantown, TN is seeking a Coordinator-Customer Service to be the first point of contact for patients and visitors. You will handle scheduling, data entry, insurance verification, and financial counseling to collect co-pays and past due balances, while maintaining confidentiality and professional communication.

The role emphasizes strong customer relations, accuracy in charge entry, and coordination with the physician practice to support a smooth