Patient Services & Billing Coordinator

125 Advocate Health and Hospitals Corporation; Crystal Lake (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Dental and vision benefits

Paid time off

Retirement plan

Job summary

Advocate Medical Group in Crystal Lake, IL seeks a Patient Service Representative to support providers, patients, and the ambulatory care team. You will handle scheduling, registration, billing, and patient communication with a compassionate approach.

You’ll work Monday–Friday, with occasional Saturday shifts, supporting a fast-paced clinic environment and contributing to accurate medical records and a positive patient experience.

Qualifications

• Minimum high school diploma or equivalent.
• 1–2 years of related customer service experience.
• Experience handling difficult callers/patients.

Responsibilities

• Provide efficient, high-quality patient services and information for appointments, tests, and billing.
• Enter accurate billing information at the point of service and follow up on missing data.
• Maintain accurate medical records and support the care team.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Billing software

Scheduling system

Job description

Advocate Medical Group in Crystal Lake, IL seeks a Patient Service Representative to support providers, patients, and the ambulatory care team. You will handle scheduling, registration, billing, and patient communication with a compassionate approach.

You’ll work Monday–Friday, with occasional Saturday shifts, supporting a fast-paced clinic environment and contributing to accurate medical records and a positive patient experience.