Patient Services & Billing Coordinator

Baptist; Atoka (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Atoka Pediatrics is seeking a Customer Service Coordinator to support billing, appointment processing, and patient interactions in a clinical setting. The role requires accurate data entry, knowledge of medical terminology, and effective communication with carriers and patients.

Responsibilities include verifying insurance, managing billing information, and assisting with financial counseling while upholding departmental policies and ensuring a positive patient experience.

Qualifications

• Typed input at 30 wpm with high accuracy.
• Strong interpersonal skills for patient interactions.
• Knowledge of medical terminology for billing and coding.
• Experience with insurance billing and medical collections preferred.

Responsibilities

• Verifies insurance, communicates with carriers for reimbursement.
• Performs daily/monthly close out procedures for internal controls.
• Maintains knowledge of co-pays, deductibles, and workers' comp protocols.
• Promotes customer satisfaction with professional communication.
• Follows corporate policies related to clinic operations.
• Answers phones and directs messages to maintain workflow.
• Keeps files/records organized and confidential.
• Inputs demographic and medical data; assists with financial counseling.
• Executes other duties as assigned by Clinic Manager.

Skills

Type 30 wpm

10-key data entry

Excellent customer relations skills

Medical terminology

Education

Associates Degree

Collegiate or medical trade completion

Tools

Windows applications

Job description

Atoka Pediatrics is seeking a Customer Service Coordinator to support billing, appointment processing, and patient interactions in a clinical setting. The role requires accurate data entry, knowledge of medical terminology, and effective communication with carriers and patients.

Responsibilities include verifying insurance, managing billing information, and assisting with financial counseling while upholding departmental policies and ensuring a positive patient experience.