Patient Services Associate - Welcoming Desk & Growth

BrightView, LLC; Columbus (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

401k with employer match

Training and certification

Comprehensive benefits

Tuition reimbursement

Job summary

BrightView Health seeks a Patient Services Representative to greet patients, manage scheduling, and handle inquiries in a welcoming clinic environment. You will ensure accurate patient records, collect payments, and support a smooth in-clinic experience aligned with recovery goals.

The role requires at least 2 years in a front desk setting, strong communication, empathy, and the ability to work across teams in a healthcare setting. Training and benefits are provided.

Qualifications

• 2+ years of front desk experience preferred.
• High School Diploma or equivalent required.
• Familiarity with HIPAA and privacy regulations is desirable.

Responsibilities

• Serve as first point of contact for patient inquiries and services.
• Schedule and confirm patient appointments.
• Collect patient copays and payments.
• Maintain accurate patient accounts including insurance and billing information.

Skills

Verbal communication

Written communication

Customer service

Empathy

Problem solving

Team player

Adaptability

MS Office familiarity

Regulatory compliance

Education

High School Diploma or equivalent

Tools

MS Office (Outlook, Teams, Word)

Job description

BrightView Health seeks a Patient Services Representative to greet patients, manage scheduling, and handle inquiries in a welcoming clinic environment. You will ensure accurate patient records, collect payments, and support a smooth in-clinic experience aligned with recovery goals.

The role requires at least 2 years in a front desk setting, strong communication, empathy, and the ability to work across teams in a healthcare setting. Training and benefits are provided.