Multisite Medical Receptionist & Front Desk

Mercy Medical Center, Baltimore, MD; Columbia (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Tuition reimbursement

Job summary

Mercy Medical Center in Maryland is hiring a Medical Receptionist for the Float Pool. The role supports multiple sites, greeting patients, registering them, and coordinating front desk operations across downtown and surrounding locations.

The position requires excellent communication, the ability to work independently, and a customer-service mindset to enhance patient experiences. Healthcare-friendly and team-oriented atmosphere is provided.

Qualifications

• High school diploma or GED required; healthcare experience preferred.
• Strong communication and interpersonal skills for front-desk interaction.
• Ability to work independently and as part of a team in a fast-paced setting.

Responsibilities

• Greet and register patients at the front desk.
• Schedule patient appointments and manage phone calls.
• Handle patient records scanning and eligibility verification.
• Triage patient calls for urgency and direct to appropriate staff.
• Process insurance information and payment entries.

Skills

Communication

Customer service

Teamwork

Education

High School Diploma or GED

Tools

EMR/EHR systems

Scheduling software

Job description

Mercy Medical Center in Maryland is hiring a Medical Receptionist for the Float Pool. The role supports multiple sites, greeting patients, registering them, and coordinating front desk operations across downtown and surrounding locations.

The position requires excellent communication, the ability to work independently, and a customer-service mindset to enhance patient experiences. Healthcare-friendly and team-oriented atmosphere is provided.