Patient Service Associate: Front Desk & Scheduling Pro

Mercy Medical Center, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

PTO & holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts on plans

Rewards & recognition

Job summary

Mercy Medical Center, Inc. in Baltimore, MD is hiring a Medical Receptionist (Patient Service Associate) to support front desk operations in the Center for Interventional Pain Management. The role includes scheduling, answering phones, scanning records, triage calls, and handling insurance information and payments.

Ideal candidates have a High School Diploma or GED and at least one year of experience. Mercy offers comprehensive benefits and growth opportunities within a trusted hospital network.

Qualifications

• High School Diploma or GED required or equivalent.
• Minimum one year of experience preferred.

Responsibilities

• Scheduling patients and answering phones at the front desk.
• Scanning medical records and triaging patient calls by severity.
• Collecting insurance information and verifying benefits.
• Entering charges and posting payments.

Education

High School Diploma or GED

Job description

Mercy Medical Center, Inc. in Baltimore, MD is hiring a Medical Receptionist (Patient Service Associate) to support front desk operations in the Center for Interventional Pain Management. The role includes scheduling, answering phones, scanning records, triage calls, and handling insurance information and payments.

Ideal candidates have a High School Diploma or GED and at least one year of experience. Mercy offers comprehensive benefits and growth opportunities within a trusted hospital network.