Patient Services Associate — Front Desk

Henry Ford Health; Rochester (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health in Michigan is seeking an Assistant Office Operations professional to be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. You will support the medical team by managing administrative tasks, from patient check-in to insurance verification, playing a vital role in the smooth operation of our healthcare services.

This role emphasizes accuracy, friendliness, and efficient patient flow, with opportunities for growth within a

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.
• Preferred Qualifications: None specified.

Responsibilities

• Greet patients and visitors, ensuring a positive first impression.
• Check patients in and out, obtaining necessary documentation.
• Verify and enter demographic and insurance information accurately.
• Schedule and confirm patient appointments efficiently.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits for accuracy.

Education

High School diploma equivalency

1 year of applicable cumulative job-specific experience

Job description

Henry Ford Health in Michigan is seeking an Assistant Office Operations professional to be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. You will support the medical team by managing administrative tasks, from patient check-in to insurance verification, playing a vital role in the smooth operation of our healthcare services.

This role emphasizes accuracy, friendliness, and efficient patient flow, with opportunities for growth within a