Patient Access Specialist - Medical Office

Henry Ford Health; Southfield (MI); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

Henry Ford Health in Detroit and at the Moross Road campus seeks an Assistant-Office Operations to be the first contact for patients, handling check-in, appointment scheduling, and essential clerical tasks.

You will verify demographics, obtain essential authorizations, and support billing processes to ensure an efficient patient experience. This role supports frontline operations within a fast-paced medical setting.

Qualifications

• High School diploma or equivalent or 1 year of related experience.
• Friendly, clear communication with patients and visitors.
• Ability to verify demographics and process basic administrative tasks.

Responsabilités

• Greet patients and visitors, ensuring a welcoming environment.
• Check patients in and out, manage documentation and scheduling.
• Verify and enter patient demographic information accurately; schedule/confirm appointments.
• Obtain and verify insurance authorizations and precertifications as needed.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits.
• Provide general office and clerical support to maintain smooth workflow.

Connaissances

Customer service

Data entry

Phone etiquette

Scheduling

Formation

High School diploma or equivalent

Description du poste

Henry Ford Health in Detroit and at the Moross Road campus seeks an Assistant-Office Operations to be the first contact for patients, handling check-in, appointment scheduling, and essential clerical tasks.

You will verify demographics, obtain essential authorizations, and support billing processes to ensure an efficient patient experience. This role supports frontline operations within a fast-paced medical setting.